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What our Patients Say

 


Patient Reviews: 

 

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THE BEST DENTAL PRACTICE IN EUGENE/SPRINGFIELD!!!!!!!


I have been to several different dental practices and let me tell you I have had the best experience at Eugene Dental Group. I went to 6 different dentist offices before I found Eugene Dental Group. I felt like all the other dental practices didn't really care about me or my needs, they just treated me like I was another number to them.

I was VERY afraid of the dentist until I met Dr. Elizabeth Vivona. Over the last few years she has helped me overcome my fear of the dentist. She never gave up on me and for that I am forever grateful to have such an amazing dentist for me and my family. Now I look forward to going to my dental visits.

Dr. Vivona is extremely knowledgeable in her profession. She is always up to date with technology, dental hygiene care and the latest dental equipment/tools. Vivona is incredibly talented at what she does, she is super gentle, works with such finesse that you really feel relaxed and safe during treatment sessions. Dr. Vivona is truly passionate about dentistry. She takes the time to listen to her patients and answer any questions or concerns they might have. The level of chair side comfort and patient care they display is probably some of the best you will experience. Trust me I've been in there a lot!!

Not only is Dr. Vivona amazing but the staff is PHENOMENAL!!!! They are well versed in their respective fields. They are all extremely friendly, professional and down to earth people. The team at Eugene Dental Group treats their patients with respect and will accommodate them in way they can.

My wife and I are grateful and fortunate to have found such an amazing group of people that care about us and our dental needs. Can’t wait to take the little one in there!!

THANK YOU Eugene Dental Group!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

-Jazz P.

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I need to thank Dr. Vivona and her assistant, Chelsea, for all the wonderful care, expertise and concern I had at my 7:00 am appointment this morn.  I know I was nervous as I have not had any fillings for a few years and was so worried Dr. Vivona wouldn’t be able to save my bridge due to a small cavity that showed up on the x-ray – I want to thank you both so much for all the wonderful care you gave me – so gentle and caring both of you – sorry my blood pressure was up but you both helped me thru that too!  Also, both receptionists, Madison and Pat are great too and Codi, one of the dental hygienists that I have had recently – I know they are all great - 

-Joan M. 

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I just want to say thank you for all the kindness shown to me. Dr. Vivona has been wonderful with my care. The office and clinical staff have been encouraging. They are a wonderful unique office!

-Norma L.

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Pain free! I was completely relaxed, which for me is almost a miracle. 

- Norma

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Great dentist - very professional.

- George 

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My hygienist was very knowledgeable and communicated well.

- Susan 


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As always, very friendly!

- Nancy 

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Very happy!

- Jim 

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Love the new office hours. As a child who had horrible experiences with a local dentist, it has always been a stressful experience for me. I have been a patient of Jack's for over 25 years. Jack is always kind and calm. I look forward to the dentist even when I have to have crowns done! I love all the high tech equipment. The office is always on the cutting edge of technology. 

- Cynthia

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Another great cleaning! I get excellent personal attention and a comprehensive exam from Dr. V and a great cleaning and care from Jodi. THANKS! - Ken 

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My wife and I are very pleased with your office and staff! 

- Marlin

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Always friendly and professional! 

- Hank

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Always a great experience! Very quick in getting me into the chair and the cleaning was thorough.

- KelCee 

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Jodi is great! Jack is always cool, but met Dr. Vivona for the first time. She is top caliber.

- Pete 

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It feels more like a spa than a dentist! Seriously, the greatest place to get your teeth drilled. I have been very impressed with the friendly service and attention to detail since my family and I have started seeing Dr. Vivona. 

- Jeremy

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Thank you for great service. I must say that every visit is a pleasure. We are always welcomed and treated with kindness.

- Wendy 

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My favorite dental office! Great staff and an attractive office appearance!

- John 

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Dr. Elizabeth has the touch! It's sad to see less of Jack but I do look forward to seeing more of Liz!  

- Paul   

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Friendly, professional and down-to-Earth practice.

- Jill 

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Thorough and friendly. Had a hygienist I have not had before and she was very good.   

- Scott

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Very happy! Always prompt and attentive. 

- Craig

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Always happy with the care I get! Have always felt comfortable with the care received at this office. I will miss those who are retiring and wish them well. I still feel very confident that I'm getting the best care! Jodi is awesome! She explains everything she is doing. She is very compassionate and makes me very comfortable. Thank you! 

 - Linda

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Another great experience! Cindi was on vacation and Kim stepped in. She was great - very personable and professional. Dr. V is always wonderful!

- Tom 


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Great job, everyone! Also, a special thanks to Jack for all these years of great dentistry! 

- Kelly

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Dr. V is amazing! She did an outstanding job during my crown prep. She calmed my nerves and was genuinely concerned about my fears. I feel very comfortable in her hands and I am so glad she is my dentist. Thank you for caring, Dr. V!   

- Marina

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I have been seeing Dr. Rocheld for almost my entire life and I think that Dr. Vivona has done a wonderful job making the transition so easy. She is so nice and always has a smile!   

- Erin

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Everyone was so accommodating and caring. Everything was explained well, and my cleaning was thorough and gentle. A great experience!

- Sandra 


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Very happy with my hygienist! Also very happy with Dr. V - she is so gentle and very thorough.

- Norma 


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Happy with the dentist and assistant! A great experience. 

- Judy

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Love going to this dentist - always caring and gentle. 

- Shane

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Excellent dentist! Some visits I have had no wait time at all. Last time I checked, they had an office pet. Dr. Vivona is very friendly and takes time to listen to you.

- Rebecca 

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Excellent care combined with kindness. It's so nice to know that my dental needs have been carefully listened to and considered. Often I am offered several paths to choose from, for my optimal health, with costs in mind as well. I am very pleased to be a patient here. My mother and husband have transferred over soon after I began treatment here. I will transfer my sons too, when they age out of their childhood dentist. 

- Diane

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I have been going to Jack Rocheld since he started his practice and he is the best! I have referred friends and will continue to do so. Thanks!

- Sylvia

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I've been a happy patient for many years! Jeanne has done a great job of cleaning my teeth for many years. Dr. Rocheld is like an old friend I get to catch up with.  

- Sandy

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Dr. Vivona was super nice and patient. Thank you for all your help - hope my next visit goes just as well!  

- Amy

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Dr. V is great. She clearly knows her evidence and provides great care. I honestly feel that she provides a higher level of service versus other dentists in the past, most likely because she is up on the current data in the field.  

- Leonel

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So happy with this dentist. Even though I ended up with a cavity, it was still a very pleasant experience!  

- Kaeleen

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Both Cindi and Vivona are great at what they do! The staff is always friendly and entertaining.  

- Denise

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My cleaning was the best visit yet! Forgive me, I cannot remember the gal's name who did my cleaning. She was new to the office but I purposely scheduled my next cleaning with her. She was professional, energetic, fun, didn't stab me with tools and did a wonderful job!  

- James

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I love getting my teeth cleaned. And hey, no cavities!  

- Janet

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Dr. Jack is AWESOME!. I have been coming to see Dr. Jack for years and I am NEVER disappointed! Jodi is a great hygienist and VERY thorough.  

- Keith

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I absolutely love this place! I can honestly say I look forward to seeing my dentist! Wonderful friendly team, too!  

- Morgan 

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Jack is a master! I always feel taken care of - thank you!  

- Kacey

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Dr. Vivona and the staff are exceptional! Dr. Rocheld has been the best for many years. He has done all of his patients a great service by bringing Dr. Vivona into the office. Enjoy your time off, Jack!  

- Dan

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I'm so happy my Ortho referred me to Dr. Vivona. Casey, the dental hygienist, was very professional. I liked her a lot!  

- Leona

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Very happy I changed to this practice! I was looking for a new dentist and Eugene Dental Group was recommended. My first visit, I knew I had made the right choice. I've never had such a thorough dental exam with a focus on prevention. I've already referred others to this practice.  - Linda

 

 

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So happy with this dentist!  - Jay 

 

 

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Jeanne (dental hygienist) is simply the best!  - Brian

 

 

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Dr. Vivona was great! I've always disliked going to the dentist but Drs. Rocheld and Vivona make the experience much better than expected. Thank you.  - John

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2013 Reviews: 

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I was somewhat apprehensive about my procedure, but it turned out to be quite brief, painless, and I was very comfortable with Dr. Vivona and her assistant. I left the office feeling so happy and relieved that all went so well and with no pain or discomfort what-so-ever.  - Linda

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Office staff personable, helpful, and very friendly as usual. First appointments with Dr. V who is a real sweetheart. She is very understanding and worked with me to solve my pain problem.  - Tim

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Excellent, fast and thorough appointment!  - Evan

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Dr. Vivona is very caring. I hate going to the dentist and this team made me very comfortable!  - Staci

 

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Quickest filling ever! Thanks!! - Janet

 

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Love my cleaner!! Very nice staff!  - Rick

 

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Always a good experience. I've never had a problem with Dr. Rocheld's office/staff. Dr. Vivona had the same professional and very respectable manner as Dr. Rocheld. I like that they aren't trying to sell me new composite fillings and their assessment of my existing amalgam fillings is very balanced.  - Bryn

 

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Dr. Rocheld has been great over the years, and his staff is talented and helpful. I recently met Dr. Vivona and she was helpful and informative.  - Casey

 

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Very personalized and family atmosphere!  - Jay

 

 

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The best dental practice in Lane County! Immaculate state-of-the-art facility with very professional staff. Everyone is extremely friendly. I actually look forward to going to the dentist!  - Michael

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Love the new Dr. V! My first time with her was a very positive experience. My hygienist Mandy was awesome, too. She is gentle around sensitive areas, very informative and friendly!  - Marejka

 

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Great first experience with Dr. Vivona. Great cleaning by Jeanne!  - Elise

 

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I met Dr. Vivona for the first time and she was awesome. Jack did a good job finding her. What a great addition to an already great staff!  - Jay

 

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I know I will get quality care at your office, thanks!  - Greg

 

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The new Dr. did a great examination!  - Saundra

 

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The best dentist office ever! The new dentist was really nice.  - Terri

 

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Our experiences with Jack begin in 1990. We have never considered seeing anyone else! - Shannon

 

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Great experience! Love the new dentist!  - Nancy

 

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The staff makes you feel like they are truly glad to see you. Always smiling and friendly.  - Linda 

 

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So glad we took our friend's recommendation to come here!  - Barb

 

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2012 Reviews: 

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I really appreciate the team. They are both personable and professional. They make sure my needs are met and are very friendly and communicate well.   - Ken

 

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Thanks for calling me in the morning to remind me of the appointment. Nice job as usual.  - Bill

 

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Perfect office staff. They are friendly, knowledgeable and competent.  - Tim

 

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I love that you know who I am when I walk through the door. Everyone is so nice and the office is pleasant. Thanks!  - Clarissa 

 

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Thank you so much for taking care of our Ugandan Pastor. Even though he needed much more dental care than you could provide, you still saw the love and compassion in helping people without charging them. For that, God will bless you abundantly!!!  - Anon

 

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I feel like I am getting the best of care. I like the email reminders.  - Bill

 

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I have been a patient of Dr. Rocheld's for over 15 years. He is the best dentist I have ever gone to. The office staff is extremely friendly and I think that Jean is one of the best hygienists I have ever had clean my teeth. I was also impressed that Dr. Rocheld called me to see how I was doing after my crown prep appointment. Thank you for taking such good care of me!  - Steve

 

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One of the coolest offices in Eugene. Great staff and Dr. Rocheld goes out of his way to take care of my family.  - Anon

 

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I come all the way from Portland to see Dr. Rocheld. It's a great office. Dr. Rocheld is the best and his staff is fantastic. Two thumbs up!  - Anon

 

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Always a pleasure to visit. Your staff is great and it's more like a visit with friends than a medical procedure. Thanks!  - Nancy

 

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Extremely friendly and warm atmosphere and I love the fact that Romeo comes out to visit.  - Laurie

 

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Pre-2012 Reviews: 


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I like that upon arrival and check in I do not have to wait long before I am call back and my treatment is started on time. The gals at the front desk are very nice and greet me right away. Dr Rocheld is very kind and explains everything he is about to do as well as what needs to be done. I use to be very Leary about dentists. I really like Dr Rocheld and glad that my daughter Gloria recommended him to me. Having the TV above to listen to the morning news is a plus. Annie G

Brenda always greets me by name and with a friendly smile. Jeannie & Jody are always nice & friendly too.


Very friendly, personally accommodating and professional staff. Offices were bright, comfortable, and inviting.

 

I really appreciate Brenda and Nancy, and your newest...Tiffany? They are all so nice and make me feel welcome. I also like the fact that you have the Food channel on in the waiting room; I've got some good ideas from that. LOL. thanks Edie P


I give it a 5 out of 5

Very Friendly. The lady that does the cleaning is always very pleasant and does a nice job. Scott N


I have appreciated everyone’s care of my teeth and my fear of dentists. It's an irrational fear and your staff have been sensitive to my issue. I also love the doggie.

I love that it is so quick and easy to get in and out. Never have my cleanings been so quick and efficient. Virtually no time is wasted waiting around for the hygienist, or the Dr.!!!

My dental hygienist is the best!


The friendly atmosphere is the best part, and of course never feeling any pain. Great job

Everyone is friendly; the gals at the front desk always know my name.

I thoroughly enjoy my visits to Dr. Rocheld. He has a great staff that do excellent work. Some of the best teeth cleaning I've had in a while. The office has a nice open relaxed feeling about it. Ken Z

 

friendly, front office staff greets me when I enter the office so I feel welcomed reminder calls are helpful Romeo is a great addition to your staff

 

 

You are all friendly - all the time. Makes the whole dental experience much better.

Staff are always very pleasant and helpful.

Willard G I feel that Jack does a very good job. Thanks

Office is comfortable. Front desk staff is among the most personable I've met at any dentist I've been to. They make things easy for me.

Personable - fun & professional.

I appreciate the genuinely friendly staff and that even though we only come in 2 or 3 times a year, they remember all of our names!


Everyone is friendly, like good friends who haven't seen you in a while. Everything is explained well and all questions answered. Sandy S

 

Everyone is so pleasant and kind and caring at your office. It's a real pleasure to come here. Barb H

I like the professionalism and fun vibe at the office.

I give it a 5 out of 5

 

Love Brenda and Shelly...never retire. Oh, Jack too! :)


The front office people are delightful and very friendly & helpful. My hygienist is very helpful and I don't have discomfort with the cleaning. Barb H

Staff are always very pleasant and cheerful.

 

 

Everyone and everything! It's a great office, with very friendly staff! Love it!! Thank you, Debbie G

Knowledge within their field. Happy to be at work. Romeo...


It is so relaxing after a very long and stressful day in the office. It is the only place I can kick back and do not one single thing but try to answer Jack with my mouth full of instruments. Thanks Jack your Staff is wonderful. Sincerely Carol W

 

Everyone has been so nice over the years I feel like a part of the family and always feel welcome and at home in the office. Mainly though Jack is an exceptional dentist. He does top quality work, truly cares about his patients (Me) and is always very careful not to hurt me during a procedure. I don't think having work done in your mouth gets any better than that. Thank you all.

Jeff L

 

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